Testimonials
"I received the parts I ordered and wanted to express that I had great customer service! You went above and beyond helping me find the parts I needed to get my tractor running again..." - Todd Wildebrandt"Thanks for excellent service." - Dale Fisher
"I will call you 1st next time before calling the dealer." - Dave Couchman
"Thank you for the brilliant service, this was delivered today (Friday our time) at 11:36am (Thursday 2:36pm your time). Cheers & have a Great weekend." - Jack Fong
"I received the parts, and wanted to express to you that I had great customer service! You went above and beyond when I asked questions about the parts. You are an asset to the company and were a pleasure doing business with. - Scott Shoobridge
"All was well. Enjoyed speaking with Liz. Great service." - Tyler Smith
"Very friendly. Thank you Liz!" - Robin Sumner
"The best salesman! Thanks Victor!" - Laura Ledesma
"Liz always goes out of her way to help me." - Mike Stevens
"Liz was extremely helpful. We will be calling in the future." - Ken
"Every Labor Day weekend we have a local festival called the Western Minnesota Steam Threshers Reunion. That means that every farmer in the countryside is trying to get their old International, Dresser and Hough equipment going to be in the parade of equipment. This in turn keeps us very busy this time of year trying to find parts for their old equipment. And since your parts department at FP Smith has a terrific inventory for the older machines, we have all been working with you a lot and have had great success." - Grant Sang
"Actually I would like to send out one "kudos" in particular. Elizabeth Olson has been a really great help. She is friendly, timely, and really does seem like she wants to help her customers. She returns emails within an hour, even if it is just to say she is still working on the order. She always answers the phone in a friendly mood and is quite knowledgeable about her products. Every order we receive from her has been exactly on time and exactly what she said it would be. We all send a huge THANK YOU to Elizabeth Olson." - Grant Sang
"FP Smith always seems to be able to come up with the parts we need when others fall short" - Henry Scott
"Got my parts from FP Smith (707) 864-1122, ask for Russ…excellent service!" - John Power